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Customer Help

Our happiness team is always here to assist. Customers' satisfactin is always paramount to us.

Common purchase queries answered

Orders and Shipping

You generally receive your items within 10-15 days from the date of purchase. This exclude 3 – 5 days processing period. Some states and remote places may take upto 25 days.

Creating a account with us to make an order is optional. You can create an account by accessing the My Account link from the top right of our site.

It is not possible to change your shipping address once you placed and order and your order is processed. So, double check your shipping address before you finalize and order with us. However, you can contact us within 6 hours of place your order to request for change of your shipping address.

We provide unique tracking number with tracking url to check your order status. Tracking ID is generated with 48 hours of the order processing. You can also access the Track Your Order link from our site to check your order status.

All transactions submitted to us are encrypted with 128 SSL software which encrypts information you input to protect it from interception by outside parties. 

We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information and shipping/billing information are confidential and safe.

Our prices are inclusive of all taxes. We don’t separately charge any taxes. Please check your local authority for any other taxes which may be applied on your product.

Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you need to swap an item

Returns and Exchanges

We accept returns within 30 days after you received your product. All return items must be unworn, unwashed and undamaged with original tags still intact. Return shipping is paid by costumer. All items are inspected upon receipt to identify potential misuse or abuse of our return policies, and any item in unsuitable condition will be sent back to you. We do not provide complimentary return shipping for the moment.

Please note that all items will be inspected upon receipt and any items in unsuitable condition will be sent back to you. 

We are really sorry, please let us know and we will, as soon as possible send you the item that you ordered, FREE of charge. 

In order to send you new item, we need that  you send us photo of the wrong item and details of your first purchase.

We are sorry but accidents happen. In order to replace damaged item, we would need that you send us photo as proof and details of you purchase. 

Please contact us before you send the item to us as return. This is essential.

You can contact us via live chat or you can mail us at [email protected]

We are sorry but accidents happen. In order to replace damaged item, we would need that you send us photo as proof and details of you purchase. 

Once order is processed it can not be cancelled. However you can contact us as the earliest.

Yes, you can but better to contact us before you place an order for an item which is shown as sold out.

Free Worldwide shipping

On all orders

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

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